Help centre
Answers on getting a quote, payment, documents and renewals, plus airside liability, indemnity limits, and when standard public liability is not enough for airport work.
You can get a quote by filling in our online form, or by clicking any of the "get a quote" buttons throughout our site.
If there's anything you're unsure of give us a call on 01773 810072, one of our advisors will be happy to help.
If you'd prefer for us to give you a call, you can request a callback and we'll give you a call back at a time that suits you.
After you submit the form, an advisor reviews your details and contacts you with terms.
Once you are happy with the terms, you accept and pay (card, bank transfer, or direct debit instalments where available). We then place you on cover and email your documents.
Unsure where your quote is? Call 01773 810072 or request a callback.
You pay after we have issued terms, using the payment options in those terms or with an advisor.
Direct debit instalments may be available subject to policy terms and minimum premium requirements.
We offer the option to set up payment via direct debit, so you can spread the cost of your policy throughout the year, subject to policy terms and minimum premium requirements. Instalments are arranged when you accept your terms.
Policy documents (including your certificate and schedule) are emailed once you are on cover. Your schedule and wording are the source of truth for cover and claims contacts.
Need your documents again? Use Email my documents. Enter the email and surname on your policy schedule and we will resend your policy documents to that address (live policies only). Prefer to speak to us? Call 01773 810072.
Before your policy expires we will contact you about renewal and may ask you to confirm or update your airside activities, locations, and any claims or contract changes.
Once you accept and pay, you stay on cover and receive updated documents by email. Tell us about new airports, contract limits, or short-term work so your renewal stays accurate.
Questions about renewal? Call 01773 810072, use our contact page, or request a callback.
Use the claims contacts on your policy schedule and wording, and follow any airport incident procedures that apply. For a step-by-step overview, see our airside insurance claims guide. If you are unsure who to notify, call 01773 810072.
Yes. Airside insurance requirements often range from a matter of days or weeks to a year or more. We can help arrange cover to match. See short-term airside insurance for more detail.
Yes. Airside Insurance 4u is a product of C I 4 U GB Nationwide Limited which is authorised and regulated by the Financial Conduct Authority 496879. Registered in England No. 6671640.
Airside is a technical term which indicates an area of an airport where access is restricted. These specific areas would be: taxiways, aprons and runways. They also include the restricted zones past the security gates in the terminal buildings.
If your work takes you airside, airports may require specific liability cover for third-party injury or property damage. Standard public liability policies usually exclude airports and aerodromes as high-risk locations.
Some insurers will extend liability for airside work for an additional premium, but limits of indemnity are often capped, commonly around £5 million. Airside work typically needs higher limits; separate airside liability cover (as a top-up or standalone) is often required, and limits of indemnity frequently exceed £50 million.
Many airports make independent airside liability cover a condition of access, and required limits can be higher still. Without the right cover you may be refused airside access, and you would also be exposed if a claim arises. See airside vs public liability insurance for a fuller comparison, or what is airside liability insurance?.
The landside area is accessible to the general public, including those not travelling. It includes check-in and ticketing desks and is not considered a "secure" area in the same sense as the airside area.
Put simply, an indemnity limit is the maximum amount that an insurer will pay out for any one claim and usually within any one policy year (assuming a yearly insurance policy).
Airside Insurance 4u is a team of aviation insurance specialists. We arrange schemes that fill cover gaps that ordinary public liability or motor policies typically leave out for airside work, tailored to your operations.
We provide third-party liability solutions for contractors and concessionaires, and for individuals working airside, for example office staff, window cleaners, catering agents, surveyors and others providing services in the airport environment.
Cover is primarily for UK airports and UK-based facilities and operators. We can also arrange cover for parties not domiciled or registered in the UK, subject to policy terms. USA/Canada risks are not standard. Contact us if you need a bespoke arrangement.
Our standard minimum limit of indemnity is £1 million, with higher limits available up to £250 million. A £1,250 excess typically applies to third-party motor vehicle property damage. Policy periods can be short-term (including 24-hour) or annual.
Choosing an adequate limit of indemnity is your responsibility. Insurers will not usually tell you the exact amount you need. Our advisors can talk through options. Airport contracts and professional bodies often set a minimum limit of indemnity.
If you need any additional insurance cover, or want to discuss unusual features that need to be considered, one of our advisors will be happy to help. Please call us on 01773 810072 to discuss any specific insurance requirements, or request a callback.
If you're looking for details of some of the airports your work relates to, you can find a full list of all UK airports on the Wikipedia page located here.
Need to notify an incident? See our airside insurance claims guide. For definitions of general insurance terms, see the BIS-Nationwide insurance glossary.