Airport concessionaire insurance

Liability cover for concessionaires and service partners who work in secure airport zones.

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Arranged through APC London Market

Cover for concessionaires who need airside access

If your concession or service contract takes staff past security — kitchens, retail back-of-house, cleaning routes or delivery paths — airports often require dedicated airside liability before you can operate.

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Who this page is for

Concessionaires and airport service partners — catering agents, laundry and linen delivery, cleaning and window cleaning, office support, and other providers who work in restricted terminal or apron areas. If your landlord or airport authority asks for an airside liability certificate, this is the cover they usually mean.

Why a standard shop PL may fall short

Retail or catering public liability written for high-street risks often excludes airside locations or caps any extension at a limit below what the airport demands. Separate airside cover fills that gap so you can comply with access conditions. Read airside vs public liability if you are comparing policies.

What to expect from a quote

Tell us which airports you serve, what your people do airside, and the indemnity limit on your contract. Our advisors arrange terms with London-market capacity — Lloyd’s and specialist company insurers — typically including general public liability and motor third-party elements relevant to airport service vehicles.

There is no buy-online checkout. After you submit the quote form, we return terms; then you accept, pay and receive documents by email.

Related options

Contractors and trades with project work should see airside contractor insurance. Temporary passes and short contracts are covered on short-term airside insurance. For a full product overview visit what we cover.

Need to make a claim?

Advice and notification help when something happens beyond the security fence.

Here to help

Airside liability claims — damage on the apron, injury involving ground plant, or a demand from an airport authority — can escalate quickly. Even before a formal claim is lodged, the legal advisors we work with can help you understand what to gather and who to tell.

Our advisors walk you through preparation and how to protect yourself while the matter develops. See our step-by-step claims guide for what to do first — most policies require you to notify your insurer using the details on your schedule.

How to make a claim

To discuss your insurance requirements, or if you are unsure which insurer to notify, you can call us on:

01773 810072

Lines open between 8am and 8pm, Monday to Friday

Ready to start your quote?

Our simple online form takes less than 5 minutes.

  • Free quote
  • Short-term cover available
  • Advisor-led terms